This most current update delivers a flexible checking and reporting instrument that allows voice and network managers to outline top quality metrics and support levels for VoIP in buy to deal with and alert on Good quality of Company. Stories are intended close to top quality of support info, these types of as packet decline and imply feeling rating.
INDIANAPOLIS, IN (PRWEB) November thirty, 2015
CTI Group (Holdings) Inc. (OTC: CTIG), a foremost international supplier of provider-quality application options and solutions which empower businesses by conversation analytics, announced currently that their Proteus® VoIP QMS answer now supports Skype for Small business buyers, serving to them properly watch and deal with their support top quality.
Proteus® VoIP QMS (Good quality Management Program) does this by gathering the phone management records from the Skype for Small business program and correlating them with their affiliated phone element records to produce correct records of the network’s overall performance at any specified time. This most current VoIP QMS aspect acts as an extension of CTI Group’s standard Proteus® phone accounting answer. This new update delivers a flexible checking and reporting instrument that allows voice and network managers to outline top quality metrics and support levels for VoIP in buy to deal with and alert on Good quality of Company. Stories are intended close to top quality of support info, these types of as packet decline and imply feeling rating. Stories can be operate on-demand or scheduled for normal or one particular-off distribution and report formats involve immediate to display, e-mail attachment, Word, Excel and PDF.
Trevor Davis, Head of Solutions at CTI Group opinions, “Given that the rebranding of Microsoft’s Lync into Skype for Small business earlier this yr, we have observed a considerable advancement in the quantity of our buyers using this support. Skype for Small business has grow to be a vital enabler for business buyers, permitting them to link with up to 250 buyers by using cellular units or desktops at the identical time, hence empowering businesses to use know-how in a more simple way. Through improved reporting resources Proteus® VoIP QMS now provides the excess dimension of top quality management for Skype for Small business buyers.”
“Offering a higher degree of phone top quality is fundamental to any UC answer,” claimed Brian Riggs, Principal Analyst for Enterprise Solutions, at Ovum. “Enterprises relying on Skype for Small business for actual-time communications need to have to make absolutely sure voice calls are crystal clear so that top quality and support availability troubles do not interfere with business operations.”
About CTI Group
CTI Group (Holdings) Inc. is an intercontinental supplier of electronic bill processing and management, business communications management application and solutions options, and provider class voice about net protocol (VoIP) management programs. CTI Group’s Investigation, SmartBill®, SmartRecord® and Proteus® item suites give Carriers a full array of Cloud-centered, actual-time options for traffic assessment, write-up-billing phone assessment, client care and phone recording. CTI Group’s goods are made use of by some of the leading support suppliers in North The united states and Europe, and perform a reliable position in taking care of telephony prices at important firms internationally. Headquartered in Indianapolis, CTI Group maintains abroad offices in London and Blackburn, Uk. For much more information and facts, remember to go to CTI Group’s web page at http://www.ctigroup.com
Safe and sound Harbor Statement
This release may well contain “forward-looking” statements. Examples of forward-looking statements involve, but are not confined to: (a) projections of profits, cash expenditures, advancement, potential customers, dividends, cash composition and other economic issues (b) statements of ideas and targets of CTI Group or its management or Board of Directors (c) statements of future economic overall performance (d) statements of assumptions underlying other statements and statements about CTI Group and its business relating to the future and (e) any statements using the phrases “could”, “need to”, “foresee”, “count on”, “may well”, “undertaking”, “intend”, “will”, “consider” or identical expressions. CTI Group’s capability to forecast projected effects or the influence of functions on CTI Group’s operating effects is inherently uncertain. Ahead-looking statements entail a quantity of threats, uncertainties and other things that could bring about precise effects to differ materially from these discussed in this doc. These things involve, but are not confined to: unstable economic problems, capability to bring in and keep buyers to purchase its goods, capability to acquire or start new application goods, technological innovations by 3rd events and competitiveness, and threats described in CTI Group’s periodic reviews submitted with the U.S. Securities and Exchange Commission.
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